Real Estate &
Hospitality Industry

The Indian tourism and hospitality industry has emerged as one of the key drivers of growth among the services sector in India. Tourism in India has significant potential considering the rich cultural and historical heritage, variety in ecology, terrains and places of natural beauty spread across the country. Tourism is also a potentially large employment generator besides being a third largest foreign exchange earner for India. India’s rising middle class and increasing disposable incomes has continued to support the growth of domestic and outbound tourism. The total contribution by travel and tourism sector to India’s GDP is expected to increase to US$ 275.2 billion in 2025.

Consumer interest is shifting, and today’s traveller wants experiences over commodities and amenities. India is the most digitally-advanced traveller nation in terms of digital tools being used for planning, booking and experiencing a journey. In the coming year, the future of the hospitality industry will be powered by digital technologies like usage of AI chat bots for conversations, Virtual reality (VR) for the guest experience and facial recognition to accelerate the check-in process. Increased social networking among consumers and the influence of social sites, it has become a business imperative for hotels to embrace social media. Hotels need to continue publishing relevant content and distinguishing themselves from their competitors and defining their online personality for improved brand engagement.

Market Search India has worked with some of the leading companies in tourism and hospitality industry like Beyond Squarefeet, Concept Hospitality, Bawa Group, Hotec Asia, IOSIS Wellness etc.

https://businessblog.trivago.com/hospitality-trends-2020/